Comments on: Give Me A Chat Box http://acrlog.org/2010/02/12/give-me-a-chat-box/ Blogging by and for academic and research librarians Sat, 04 Feb 2012 22:32:54 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Dana Longley http://acrlog.org/2010/02/12/give-me-a-chat-box/comment-page-1/#comment-151526 Dana Longley Tue, 16 Feb 2010 16:59:08 +0000 http://acrlog.org/?p=2635#comment-151526 Perhaps the best way to make an impact is during the presentation, submit a question asking why there is no chat? I tweeted about this during the presentation and actually got responses from GoToMeeting and the webinar organizers. GoTO said they are looking at possibility of adding chat to the Webinar tool (I guess it is available in the full meeting tool). My suggestion: ALA should switch to Elluminate or Horizon - both are education-oriented and thus have many more features for making things interactive (but they may also be much more expensive, too). Perhaps the best way to make an impact is during the presentation, submit a question asking why there is no chat? I tweeted about this during the presentation and actually got responses from GoToMeeting and the webinar organizers. GoTO said they are looking at possibility of adding chat to the Webinar tool (I guess it is available in the full meeting tool). My suggestion: ALA should switch to Elluminate or Horizon – both are education-oriented and thus have many more features for making things interactive (but they may also be much more expensive, too).

]]> By: Cecilia Dalzell http://acrlog.org/2010/02/12/give-me-a-chat-box/comment-page-1/#comment-151323 Cecilia Dalzell Fri, 12 Feb 2010 19:22:33 +0000 http://acrlog.org/?p=2635#comment-151323 While I agree that the "Griffey like Blio" type of tweet may not add to the webcast, it helped those of us who "got what we paid for" to at least get a flavor of what was going on. Unfortunately, another major flaw of GoToMeeting was absolutely no tech support for connection issues. Mr. Griffey did answer one of my anguished tweets just before his time to speak with a good suggestion, but my problem was bigger than an incompatible browser, and really could have used some kind of call-in support, or at least an audio-only version of the webcast (you had to be able to connect to GoToMeeting to get the code for the audio over the phone!). So enough of my griping and thanks to all the Tweeters both for your patience with my only hope of tech help, and for tweeting the webinar. You all turned what would have been a total fail whale into something helpful and informative. While I agree that the “Griffey like Blio” type of tweet may not add to the webcast, it helped those of us who “got what we paid for” to at least get a flavor of what was going on.

Unfortunately, another major flaw of GoToMeeting was absolutely no tech support for connection issues. Mr. Griffey did answer one of my anguished tweets just before his time to speak with a good suggestion, but my problem was bigger than an incompatible browser, and really could have used some kind of call-in support, or at least an audio-only version of the webcast (you had to be able to connect to GoToMeeting to get the code for the audio over the phone!).

So enough of my griping and thanks to all the Tweeters both for your patience with my only hope of tech help, and for tweeting the webinar. You all turned what would have been a total fail whale into something helpful and informative.

]]> By: Joshua Kim http://acrlog.org/2010/02/12/give-me-a-chat-box/comment-page-1/#comment-151316 Joshua Kim Fri, 12 Feb 2010 17:17:16 +0000 http://acrlog.org/?p=2635#comment-151316 Completely agree on the importance of chat in a Webinar. All of us would benefit from some structured training of how to put together and deliver a Webinar. This is a hard skill....and like many things common sense and hard work are probably not enough. Who would be the "giving" Webcast guru? Like you, I'm a big fan of the Webcast - and hope that the opportunities to participate (and present) in this format continues to grow. Completely agree on the importance of chat in a Webinar.

All of us would benefit from some structured training of how to put together and deliver a Webinar. This is a hard skill….and like many things common sense and hard work are probably not enough. Who would be the “giving” Webcast guru?

Like you, I’m a big fan of the Webcast – and hope that the opportunities to participate (and present) in this format continues to grow.

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